Monday 25th January 2010

by Cody Nolden

Do you understand people?

Do you understand what they’re saying, even when they’re not saying it?

I was in a meeting last Friday where someone said, “We’re defying what we know about web stats.” What they really meant was, “We’re defying what we know about Search Engine Optimization.” But I got the picture anyway.

When it comes to technology, I’m usually pretty good at understanding what people are saying, even when they’re not using the right words. But in other real-life conversations… how good am I?

If you want to understand people, you have to understand what isn’t being said. That’s what really matters, since people are probably using the wrong words anyway.

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One Response to “The Key to Understanding People”

  1. Jerry Z says:

    Thanks for the new blog post. I’ve always been of the opinion that effective communication is a key to understanding social/professional networks.
    I think you’re right on learning to understand what people aren’t saying. Many people would become uncomfortable, and associating that discomfort with you.

    Thanks again,

    Jerry Z.

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